I am Error

Bahahahaha.
Here is today's

Employee - "My password doesn't work?"
Me - "Which one?"
Employee:"The one to get into the main site."
Me - "What error do you get?"

Empoyee - "Error?"
Me - "Yes does it say wrong password, or no user exists?"
Employee: - "It doesn't say anything."
Me - "Just loads a white screen?"
Employee - "No I get in and then I can't do anything."
Me - "There has to be an error, or a white page. What do you 'get into' as you put it?"
Employee - "The site. Then I can't do anything."
Me - "Then its working. If you can get in."

Employee - "Oh then why can't I do anything."
Me - "Click the 'continue'" button in the center of the screen."
Employee - "Ok. But its not taking me anywhere. It just loads up a screen with links on the left."
Me - "That's the site."
Employee - "So what do I do?"
Me - "Have you read the training manual and viewed the videos I sent you?"
Employee - "Oh. No not yet."
Me - "That's pretty important as they show you what links to hit."
Employee - "I should probably watch them then."
Me - "Ya. Probably."