Sigh.
This happened Friday before I went home.
My coworker called and said, "I have been trying to install software X for a couple hours but it just keeps saying, that it doesn't recognize it. Can you help?"
Me - "Sure. What is the exact error?"
Employee - "I don't know, I don't have it up but when I clicked the .exe it keeps giving this unrecognized error."
Me - "Your on a MAC. It should be a .dmg or other kind of file."
Employee - "No it shouldn't! I made sure to use Internet Explorer to download it..."
Me - "The... web browser doesn't matter. Your using Internet Explorer as the browser. Your using the MAC version."
Employee gets pissy - "No I just said I used Internet Explorer to download it."
Me - "I know! But that is the BROWSER. You want the file your are downloading to be the one in the mac format. Go back to the site you downloaded the file from and see if they have a MAC version."
Employee - "That is not true!" They slam down the phone.
I shrug and move on.
20 minutes later I get an IM from another employee. "Hey... does Bejeweled work on MAC's?"
I IM them back. "Why?"
"Cause so and so is trying to install it to the MAC but it isn't working."
Christ. It wasn't even a damn work program!
Showing posts with label Call. Show all posts
Showing posts with label Call. Show all posts
Saturday, November 6, 2010
Thursday, December 4, 2008
Picking Up the Pieces
Awesome.
Same damn person just called
Caller - "I dropped a ton of food on the floor? What do I do?"
Me - "Clean it up."
Caller - "How?"
Me - "What do you mean how? Come on? Get the vacuum and vacuum it up from the carpet, and clean the rest as you would anything."
Caller - "Where's the vacuum?"
(Just an FYI this is the same person who had trouble finding the vacuum last time in the 3x5 closet.)
Me - "In the closet."
Caller - "Which one?"
Hahahahah what the fuck do you say to that? I mean really...what do you say?
So I just said what I was thinking. "The same damn one its been in since you started work here 2 years ago."
Caller - "Oh, ok, thanks I forgot."
*Shakes head*...astounding...astounding. My coworkers, the 2 really intelligent ones, are laughing so hard right at this second that they have had to pause their phones.
I mean this shit is real.
I also have a voicemail from 8:00 this morning that says "I have a problem-" And then the person hung up.
I still haven't gone to talk to them yet.
Same damn person just called
Caller - "I dropped a ton of food on the floor? What do I do?"
Me - "Clean it up."
Caller - "How?"
Me - "What do you mean how? Come on? Get the vacuum and vacuum it up from the carpet, and clean the rest as you would anything."
Caller - "Where's the vacuum?"
(Just an FYI this is the same person who had trouble finding the vacuum last time in the 3x5 closet.)
Me - "In the closet."
Caller - "Which one?"
Hahahahah what the fuck do you say to that? I mean really...what do you say?
So I just said what I was thinking. "The same damn one its been in since you started work here 2 years ago."
Caller - "Oh, ok, thanks I forgot."
*Shakes head*...astounding...astounding. My coworkers, the 2 really intelligent ones, are laughing so hard right at this second that they have had to pause their phones.
I mean this shit is real.
I also have a voicemail from 8:00 this morning that says "I have a problem-" And then the person hung up.
I still haven't gone to talk to them yet.
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